TCOYD Privacy Policy

Thank you for visiting the Taking Control of Your Diabetes web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for the web site only. If you link to other web sites, please review the privacy policies posted at those sites.

Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
By Phone: 858.755.5683
Toll Free: 1.800.99TCOYD or (800.998.26930)

We reserve the right to make changes to this policy. Any changes to this policy will be posted.

Membership Cancellation/Refund Policy

  • Membership cancellations received within 14 days of registration may be eligible to receive a full refund less $10 service fee.
  • Cancellations received after the stated deadline will not be eligible for a refund.
  • Cancellations will be accepted via phone, fax or email, and must be received by the stated cancellation deadline.

Donation Refund Policy

Donations are refundable provided that:

  • The refund request is made within 30 days of the donation.
  • The refund request must be submitted in writing to: TCOYD, 1110 Camino Del Mar, Ste. B, Del Mar, CA 92014 and must include the date, amount, method of payment of the donation, and the full name and address of the donor requesting the refund.

TCOYD Exhibitor/Sponsor/Advertiser Policy

All Exhibitor/Sponsor/Advertiser applications are subject to review and approval by TCOYD. Exhibitors/Sponsors/Advertisers shall be limited to those companies or other entities offering materials, products, or services of specific interest to TCOYD attendees that are in alignment with the TCOYD mission. TCOYD reserves the right to determine the appropriateness and/or eligibility of any product or service displayed or promoted.