Coronavirus/COVID-19 Information & Resources

With the inundation of information coming out about COVID-19, we wanted to address some of your most pressing questions and give you additional resources with continually updated information specially for people with diabetes.

In an effort to ensure the safety of the TCOYD team and the community as a whole, TCOYD will be implementing the recommended guidelines from the CDC including:

  • Upcoming conferences in Novi and Omaha have been rescheduled for later dates this year. Click here for more info. If you have already registered for the conference, we’re happy to carry over your registration to the new dates (Aug. 1 for Omaha and Oct. 3 for Novi)—no need to contact us, we have you on the list!
  • TCOYD staff will be working remotely. If you need to reach us, please call our office at 800.998.2693, leave a voicemail and a staff member will get back to you as soon as possible. You can also email your general questions to: If you need to reach a staff member directly, head to our staff page for each individual’s email address.

However, it is business as usual at TCOYD Remote Headquarters and we will continue stick by your side and provide education and motivation to the diabetes community. To stay educated during this time, check out our Living Library of Resources where we post our up-to-date information on diabetes treatment and management. Be sure to keep an eye out for COVID-19 updates on our homepage, where Dr. Edelman will address the health concerns as they relate to living with and/or treating diabetes on a regular basis.

If you need assistance immediately, check out TCOYD-approved resources below, with help from the  Diabetes Disaster Response Coalition (DDRC).

We appreciate all your support during this time and are here to support you. We will be pumping out some great educational content for you in the upcoming days.

Stay healthy everyone, and remember, you are NOT alone!

Helpful resources:

Resources for Medications/Supplies:

  • Emergency Diabetes Supply Hotline: 1-314-INSULIN
  • State Emergency Prescription Refills click here
  • Switching Insulin: Currently, patients may not have access to their prescribed insulin and limited monitoring capabilities. Download recommendations to help health care providers switch between insulin products in disaster response situations.
  • Novo Nordisk FAQs, plus updated COVID-19 Info and Resources
  • Insulet/Omnipod updated COVID-19 Info
  • Lilly
  • Sanofi
  • Advanced Diabetes Supply

Emergency Glucagon:


  • Click here for savings and support, or call 1-877-myGvoke (1-877-694-8653)
  • To further enhance access and affordability of Gvoke, a $0 copay offering is effective now through April 30, 2020 for commercially insured patients who may or may not have Gvoke PFS covered by their insurance plan. For more info and to access a digital co-pay card, please click here.
  • For a home delivery option via PillPack, you can request a prescription for GVoke from the comfort of your home and get it delivered at no additional charge.

Prescription Assistance Programs:

  • Partnership for Prescription Assistance: Assistance program available to help offset the cost of supplies or prescription medicines. Call 1-888-4PPA-NOW (1-888-477-2669)

Pharmacy Resources:

Customer Care Insulin & Pump Manufacturers:

  • Lilly: 800-545-5979
  • Sanofi: 800-633-1610
  • Novo Nordisk: 800-727-6500
  • Insulet (Omnipod): 800-591-3455
  • Dexcom: 888-738-3646
  • Medtronic: 800-633-8766
  • Tandem Diabetes Care: 877-801-6901

If you have unexpired and unopened diabetes supplies, contact Insulin for Life USA for details. I4L collects in-date & unneeded insulin, test strips, as well as other diabetes supplies. They are then distributed, free of charge, to children and adults with diabetes who otherwise would go without these life saving medications.

For Healthcare Providers:

  • Emergency Diabetes Supply Hotline. DDRC has activated a hotline for physicians and health care providers to request diabetes supplies: 1-314-INSULIN (314-467-8546). The supply request line will be open and staffed daily by members of the DDRC.
  • Coronavirus facts, updates and guidance for your practice from ADCES (Association of Diabetes Care & Education Specialists) click here
  • For product samples and support from Novo Nordisk: NovoMedLink
  • Know Diabetes By Heart Coronavirus (COVID-19) Resources:
    The American Heart Association® and American Diabetes Association® are committed to helping you find relevant, science-based information on coronavirus and supporting optimal care for patients with type 2 diabetes and cardiovascular disease.

For Students:

  1. Avatar

    Thank you so much for all your hard work, time and caring. It means everything to me. I have had diabetes for 30 years. I am fortunate to have a pump and a continuous glucose monitor. I am also fortunate to have you. Thanks for the continual education and the power that that gives me to take care of myself.

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    Thank you so much for compiling this in one place! Amazing resource! :0)

  3. Avatar

    Thank You very much for the information and the help you provide.

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    Invaluable! Much thanks for compiling this.

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