How to Support Your Loved One with Diabetes

We mean well.  We really do.  We only want the best for our loved ones, but sometimes we unintentionally say or do the wrong thing when we’re trying to help.

Dr. Bill Polonsky, founder of the Behavioral Diabetes Institute, offers these tips on how best to support someone you care about who is living with diabetes:


  1. DON’T offer unsolicited advice about my eating or other aspects of diabetes.

You may mean well, but giving advice about my personal habits, especially when it is not requested, isn’t always helpful. Besides, many of the popularly held beliefs about diabetes (“you should just stop eating sugar”) are out of date or incorrect.

  1. DO realize and appreciate that diabetes is hard work.

Diabetes management is a full-time job that I didn’t apply for, didn’t want and can’t quit. It involves thinking about what, when and how much I eat, while also factoring in exercise, medication, stress, blood sugar monitoring, and so much more – each and every day.

  1. DON’T tell me horror stories about your grandmother or other people with diabetes you have heard about.

Diabetes is scary enough, and stories like these are not reassuring! Besides, we now know that with good management, odds are good you can live a long, healthy and happy life with diabetes.

  1. DO offer to join me in making healthy lifestyle changes.

Not having to be alone with efforts to change, like starting an exercise program, is one of the most powerful ways that you can be helpful. After all, healthy lifestyle changes can benefit everyone!

  1. DON’T look so horrified when I check my blood sugars or give myself an injection.

It is not a lot of fun for me either. Checking blood sugars and taking medications are things I must do to manage diabetes well. If I have to hide while I do so, it makes it much harder for me.

  1. DO ask how you might be helpful.

If you want to be supportive, there may be lots of little things I would appreciate your help with. What I really need may be very different than what you think I need, so please ask first.

  1. DON’T offer hasty reassurances.

When you first learn about my diabetes, you may want to reassure me by saying things like, “Hey, it could be worse; you could have cancer!” This won’t make me feel better. And the implicit message seems to be that diabetes is no big deal. However, diabetes (like cancer) IS a big deal.

  1. DO be supportive of my efforts for self care.

Help me set up an environment for success by supporting healthy food choices. Please honor my decision to decline a particular food, even when you really want me to try it. You are most helpful when you are not being a source of unnecessary temptation.

  1. DON’T peek at or comment on my blood glucose numbers without asking me first.

These numbers are private unless I choose to share them. It is normal to have numbers that are sometimes too low or too high. Your unsolicited comments about these numbers can add to the disappointment, frustration and anger I already feel.

  1. DO offer your love and encouragement.

As I work hard to manage diabetes successfully, sometimes just knowing that you care can be very helpful and motivating.


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